How to close my account?

Please refer to this section of the Terms and Conditions.

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10. Closing your SongsWallet Account

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10.1. You may close your account at any time by contacting us via email: support@songswallet.com.

 

10.2. In some instances, fees related to the ongoing management of inactive accounts may still be charged after the closure of your account. This provision remains effective even after the termination of our relationship.

 

10.3. If your account holds a balance at the time of closure, we will request that you withdraw your funds within a reasonable period. During this period, your account will be accessible solely for the purpose of withdrawing the remaining balance.

 

10.4. We reserve the right to perform necessary checks for money laundering, terrorism financing, fraud, or other illegal activities before authorizing the withdrawal of your funds, including when returning any funds to you post-closure.

 

10.5. We recommend reclaiming or fully spending any funds in your account as soon as possible before closing it.